back to top
Free US Shipping on Any Order

How can we help?

Talk to us:

Toll Free 1.877.728.9278

International +1.954.922.3374

Customer Service Hours:

Monday - Friday: 9am - 7pm EST
Saturday: 10am - 2pm EST

E-mail us:

For General Information: info@allpopart.com

To Send Photos: photos@allpopart.com

or Submit a Contact Form

Your emails are answered within 24 business hours

Chat with us:

Visit us:

Get Directions

AllPopArt.com Studio
2040 Washington St.
Hollywood, FL 33020

New visitors

  • Why is AllPopArt unique and different?

    Unlike most online shops, our designs are not done using automated software or premade filters. We are proud to count with a talented team of award-winning illustrators and digital artists who handcraft all your exclusive designs. After your design is finished and is approved by you, our professional printers and framers build your order per your exact specifications using the highest quality inks, printers, paper, canvas and frames available today.

    At AllPopArt we are obsessed with quality, originality and craftsmanship and we strive to provide the most pleasant customer service experience ever. We conduct internal design contests to come up with fresh, new ideas to offer our customers. Customers have sent us boxes of chocolates to thank us for our work and commitment to them and we have spent sometimes hours on the phone and email to make sure we can assist you in selecting the perfect photo and gift.

    We have been selected by Oprah as one of her favorite gifts and editors of publications such as Vanity Fair, Elle Décor, Metropolitan Home, Washington Post and Esquire, to name a few, have written about us. Celebrities such as Uma Thurman, Christopher Walken, Nicole Ritchie, Michael Jordan, Lee-Ann Rhymes and Miley Cyrus have our artwork in their walls.

    Please read about our commitment to you and our 100% satisfaction guarantee, our terms of service and terms of use. And as always, if you have a question about a gift, portrait or need some ideas for your favorite photos, please do not hesitate to contact us.

  • Do you have a printed catalog?

    At the moment we do not offer a printed catalog but if you do not have access to our website images please contact customer service at 1-877-728-9278 and we will see how we can help.

  • Do you have customer testimonials?

    Many! Read what our customers have to say about their AllPopArt experience at Customer Testimonials.

  • How do I contact customer service to discuss my project?

    Our professional and friendly customer service team is available to assist you with any questions you may have. Please call us toll free at 1-877-728-9278. If you are calling from outside the United States, you can reach us at our local number +1-954-922-3374. You can also chat with a live agent during business hours on our website or email us at info@allpopart.com. Our business hours are Monday-Thursday 9am-7pm EST, Friday 9am-6pm EST and Saturday 10am-2pm EST.

    We provide a fast and personalized service from start to finish and reply to any emails within hours.

  • Where is AllPopArt located?

    AllPopArt is located in Hollywood, an All-American city in South Florida.

  • Do you have a physical location I can visit or are you only online?

    We do have store location with a showroom! Come by anytime during our business hours to take a look or have any questions you may have answered. We can also set up your order here:

    AllPopArt
    2040 Washington St
    Hollywood, FL 33020

Photo Submission

  • Which photos work best?

    A great photo, like these below, will work well for any design or style:

    As you can see, they all are very sharp and in focus. The subject in each photo fills most of the frame. When zooming in, there is still a lot of details in the eyes, which is important in order to allow our artists to create a beautiful detailed portrait. You satisfaction is important to us and we put a lot of time and effort into creating your artwork. The better the photo, the better the detail we can see and translate into your portrait.

    The ideal picture is a headshot of the person, pet or a close up of the object.

    The best photos to use will have the following characteristic:
    Sharp: Good photos are sharp and in focus. Blurry photos lack a clear view of details and makes it hard to capture
    Good lighting: The best lighting will come from behind the photographer and it's facing subject. Also, try to avoid dark shadows in the face of the subject
    Indoor photos: We recommend that you send us photos taken from indoors - as photos taken outside tend to have contrasting shadows that don't yield the best results
    Good contrast and brightness: Make sure the photo is not under exposed (too dark) or over exposed (too bright or too white).

    In order to make the best portrait out of your photo(s), we highly recommend that you send us a good quality picture, where the face of the person or object is clear, big enough and close to the lens of the camera.

    To create a fun and colorful pop art portrait, then add some accessories (glasses, hats and earrings). If you prefer, you can email o send to us more than one photo and we will let you know which one works best for your photo. If you still aren't sure if you photo is the best option, then click here and send us your photo for a free consultation.

    Acceptable Photos: the below photos are acceptable and have average quality.

    They can be used, but we will only be able to include as much detail as we can see. The subject is smaller in the frame, they are not in perfect focus and the details in the eyes are not great. Compare these to the good photos above and you will see the difference.

    Unsatisfactory photos: The following photos cannot be used for close up portraits

    It is very hard to see any real detail in these images. They were taken from far away and the subject is very small in the frame. While they make nice photos and memories, our artists will not be able to capture any details in the faces. WE can use these images for actions shorts or full scenery portraits but we cannot use them to create a close up headshot portrait.

  • Where do I send my photos?

    After confirming your order, you will automatically be given the opportunity to send us your photos. You have three options shown below:

    1. Upload your digital photo to your AllPopArt Account:

      Once your order is placed, you can upload photos to your account. You will have an option to add up to 10 photos to a photo album. Once the image is in your photo album, you can select the ones you want to use for your order. During this process, you can include any additional color preferences or artist comments you would like for us to use in your portrait. Once your photos are selected, you will no longer be able to add new photo(s) to that order they were selected for.

    2. By Email:

      Email us your photo(s) to photos@allpopart.com. Include your name and/or order # plus any color preferences or artistic comments you would like for us to use in your portrait.

    3. By Mail:

      No digital image? No problem! Just mail in your photo(s) to the address below and we'll take care of it. Include your name and order number plus any color or artistic comments you would like for us to use in your portrait. Try to package the photo so it will not bend (we recommend you put cardboard or a rigid carton in the envelope to secure the photo) We regret that we cannot be held responsible for any lost photos in the mail. Our address to send them to:

      AllPopArt Customer Service
      2040 Washington St
      Hollywood, FL 33020

    Once your photo is received, it will be reviewed to ensure that our artist can use it to create your design based on what you are looking for. You will be notified by phone or email once everything is in process.

  • Can I send a black and white photo or an old photo?

    Yes, you can. We can work with black and white photos and older photographs (no negative please). Additional fees may be applied to restore, retouch or convert color.

  • Can you isolate a subject from a crowd?

    Yes, we can crop the photo to work only on the person, pet or object you desire to have in the portrait. Just make sure that there are no obstructions in front or touching the subject. If you are getting one of our photographic portraits (Photo to Canvas™, Artist Touch™ or LomoCanvas™) then there may be small additional design fees to remove people and/or objects for the entire photo.

  • Can you make 2 faces the same size if they come from 2 separate photos?

    Yes, don't worry! We will make them proportional to each other even if they are two different sizes in your photos.

  • Do you return mailed photos?

    Of course! We are sure you want to keep your memories intact. We will return your photos along with your order and we will send them to you in the same condition that we received them. We regret that we cannot be held responsible for photos lost or damaged in the mail.

  • Can I see two proofs for two different photos and then select the one that I like?

    If you need the design proofs for more than one photo, design fees for each photos will apply. the price of your artwork already includes one design fee - for one proof in your selected design style. Please keep in mind that all of our designs are hand illustrated by actual artists. Creating each design proof by hand takes several hours due to our high standards and attention to detail.

  • I'm still not certain about what to use or if my photo will work, what do I do?

    Our qualified customer service & design consultants will be happy to discuss any questions or concerns and give you advice at no extra charge if you can't decide which photo to use or which design style will work best before you'll place your order. Once we approve your photo and we start working on it, we will not honor refunds for the design price and any request to change your photo or the design style will incur an additional design fee, as the work will already have been started. However, we will do as many modifications to the current design as you need at no charge.

Creating your Personalized Portraits

  • How do I create my personalized portrait?
    1. View our Artwork Gallery and select your design. Take a look at our before and after galleries to decide which style is right for you. Take note of any samples or color combinations that are your favorite so you can let us know your preferences.
    2. Visit the online store to select your options. Each style has a product page where you can pick your size, material and framing or mounting, and design options. Most of the samples are shown on the stretched, gallery wrap canvas, but you can read about this and all options here: click here.
    3. Place your order After you have made your decisions, add the product to your cart and proceed to checkout to complete your order. Our customer service representatives are also available and happy to help by phone, email or online chat if you need any assistance. Please click here to visit our online store.
    4. Send us your photos You can upload your photos directly to your account (after your order is placed), or you can mail or email them to us. Keep in mind that good photos will help make your portrait truly fabulous. Click here for information on the best photos to use.
    5. View your proof, approve of your design and receive your personalized portrait You will receive a design proof of your artwork within 3-5 business days after we receive your photo(s) for your order. You can always request revisions, which typically take additional 1-2 business days. Once approved, the design is sent into production and shipped to you within 3-5 days.
  • Can I order by telephone or only online?

    Choose your preferred method for placing your order; you can place your order online through our website, over the telephone by calling our toll free number below or online on our secure chat.

    CLICK HERE TO ENTER THE STORE or CALL US TOLL FREE AT 1.877.728.9278

  • How do I place an order?

    The ordering process is broken down into a few simple steps:

    1. Choose your style
    2. Select your options (from layout, size, material and framing, and design options)
    3. Add your options to your cart and proceed to checkout
    4. Include any color or artistic comments during checkout and complete your order
    5. Send us your photos by uploading to your order, emailing them or mailing them to us.
  • How long does it take?

    The average order is approximately 10-14 business days. Multiple revisions and delayed approval may extend the process. See below for rush options.

  • Are rush options available?

    During the checkout process, you will be able to select from three available delivery methods. *Please note the delivery date for the standard shipping is an approximation date only. Selecting "Expedite" or "Super Rush" shipping will guarantee that the order will arrive on or before the selected date as long as you upload or email your photo(s) right after placing your order. In the event that your order is delivered after the promised delivery date, we will refund you the difference between the shipping options. Rest assured that we will do our best to deliver your portrait on time.

    If you need to receive the order any sooner than the available dates during checkout, you may contact us for additional rush options. Contact us at 1.877.728.9278 and let us know the exact date and we will provide you with the available options and cost. Some portraits can be done is as fast as 2 business days.

  • What payment options do I have?

    You can select from the following payment options:

    Credit Card: Visa, MasterCard, American Express or Discover
    PayPal: Select this option at checkout to be re-directed to the paypal checkout.
    Wire Transfer: Please contact us for our banking information at 1.877.728.9278 or +1.954.922.3374

    Check or Money Order: made out to: AllPopArt and mailed to:

    AllPopArt Customer Service
    2040 Washington St
    Hollywood, FL 33020

  • What is the design fee?

    The design fee is already included in the price of your portrait. It covers the time and effort it takes to create your design. It varies according to the design style and the number or faces or objects. Each fee is based on the attention to detail and amount of time it takes for our artist to create.

  • How do I send my photos?

    After confirming your order, you will automatically be given the opportunity to send us your photos. You have three options shown below:

    1. Upload your digital photo to your AllPopArt Account:
      Once your order is placed, you can upload photos to your account. You will have an option to add up to 10 photos to a photo album. Once the image is in your photo album, you can select the ones you want to use for your order. During this process, you can include any additional color preferences or artist comments you would like for us to use in your portrait. Once your photos are selected, you will no longer be able to add new photo(s) to that order they were selected for.
    2. By Email:
      Email us your photo(s) to photos@allpopart.com. Include your name and/or order # plus any color preferences or artistic comments you would like for us to use in your portrait.
    3. By Mail:
      No digital image? No problem! Just mail in your photo(s) to the address below and we'll take care of it. Include your name and order number plus any color or artistic comments you would like for us to use in your portrait. Try to package the photo so it will not bend (we recommend you put cardboard or a rigid carton in the envelope to secure the photo) We regret that we cannot be held responsible for any lost photos in the mail. Our address to send them to:

      AllPopArt Customer Service
      2040 Washington St
      Hollywood, FL 33020


    Once your photo is received, it will be reviewed to ensure that our artist can use it to create your design based on what you are looking for. You will be notified by phone or email once everything is in process.

  • Will I be able to review my design before the final portrait is created?

    Within 3-5 business days of receiving your photo(s) and order, your design proof will be available on your account for your approval or modifications. Once the proof is attached to your account, we will notify you by email. You can log into your account and take a look by visiting the "My Proofs" section. If you do not have internet or an email address, we will mail you the proof.

    If necessary, you can request unlimited small revisions or color changes at no additional cost. These changes take additional 1-2 business days. The final portrait will not be sent to production until you approve of your favorite proof.

  • How will I receive my artwork?

    Once your design is approved, your artwork will go into production. A team of professional framers will complete the portrait and package it safely. Once it has shipped, you will receive an email with your tracking number. All U.S. packages ship via FedEx. For information about our international shipping, please visit our shipping and tacking section.

Materials and Framing

  • What materials do you offer?

    We produce our pieces of art on canvas, matte fine art paper and semi-glossy paper. You can also order a hi-res digital JPEG file of your portrait.

    Read more about our fine art canvas
    Read more about our semi-glossy paper

  • What framing options do I have?

    We offer multiple options for framing your portraits:

    Gallery Wrap Stretched Canvas:
    Our most popular pieces are produced onto 100% cotton, artist-grade canvas using a highly sophisticated process and archival-quality, UV protected ink. We then wrap the canvas over premium ¾" or 1 ½" wood bars for a beautiful, contemporary look without a frame. We add extra material around the wood bars that allows your artwork's colors to show over the edges. All the hanging wiring and hardware is installed in the back of the portrait. Our staff of professionals carefully oversees each step of this process to guarantee that you'll receive your portrait in perfect condition.

    See our ¾" Gallery wrap stretched canvas
    See our 1.5" Gallery wrap stretched canvas

    Metallic Finish Frame:
    The archival fine art paper is mounted onto an acid-free foam board and then framed with a sleek aluminum frame finished with a non-glare, UV protective acrylic sheet. A perfect choice for a minimalist look that will last a lifetime.

    See our Metallic finish frame

    Black Wood Frame:
    Our new black frames are available in two widths as shown above.

    See our Black wood frame 1.6" wide
    See our Black wood frame 1.2" wide

    Sizes: Our frames are available in 2 widths: Thin and Thick (please see the exact specifications in the image above).

    When selecting our thin frame please be aware that it will add approximately 1" all around your artwork (for example: a 20"x20" size portrait will be 22"x22" when framed).

    When selecting our thick frame please be aware that it will add approximately 1.5" all around your artwork (for example: a 20"x20" size portrait will be 23"x23" when framed).

    All of our framed pieces are assembled in-house by our team of professionals and go through a thorough quality control examination prior to shipping in order to guarantee a flawless final product. Our prices are carefully calculated to offer you a truly competitive alternative to any local framing store quotes.

    Framed canvas: Produced onto 100% cotton, artist-grade canvas using a highly sophisticated process and archival-quality, UV protected ink. We then mount the canvas onto a sturdy gator board and add the frame around the portrait. The surface of the canvas remains uncovered to show the beautiful texture. All the hanging wiring and hardware is installed in the back of the portrait.

    Framed paper: The archival fine art paper is mounted onto an acid-free foam board and then framed with the black wood frame finished with a non-glare, UV protective acrylic sheet. A perfect choice for a minimalist look. All the hanging wiring and hardware is installed in the back of the portrait.

  • Can I order my artwork without a frame?

    If you prefer to frame the art yourself, you will receive your piece in your choice of canvas or semi-glossy paper, rolled in a sturdy carton tube and carefully packed to avoid creasing. We will create your portrait in your selected size and leave approximately 1 inch of extra white material around the edges to allow for easy framing/mounting.

  • Does the stretching or gallery wrap framing take away from my artwork size?

    Not at all, what you see in the proof is the complete front side of your portrait. We add extra material around the wood bars that allows your artwork's colors to show over the edges.

  • How long will my artwork last?

    All of our portraits are produced using high quality materials and advanced UV resistant inks to guarantee their long life. When treated as instructed, our materials have been tested to last up to 200 years so that you can enjoy them with your loved ones for many generations to come. We recommend that you hang your artwork away from direct sunlight although all of our products are treated with a UV resistant process.

  • How should I take care of my artwork?

    Your portrait should be treated as you would any piece of fine art. Do not position where it will be near direct sunlight. Do not try to clean with water, glass cleaner, or any other liquids. Use a soft dust brush to gently remove dust only when needed.

Ordering and Reordering

  • Online registration

    Before or during the order process, an account will be created with your information that you enter. The login will be your email address and password of your choice. If you have any problems viewing your account or you have lost your password, please contact us.

  • Payment options

    You can select from the following payment options:

    Credit Card: Visa, MasterCard, American Express or Discover

    PayPal: Select this option at checkout to be re-directed to the paypal checkout.

    Wire Transfer: Please contact us for our banking information at 1.877.728.9278

    Check or Money Order: made out to: AllPopArt and mailed to:

    AllPopArt Customer Service
    2040 Washington St
    Hollywood, FL 33020

  • How do I check the status of my order?

    You can check your status anytime by logging into your account. You can also contact custom service via phone, email or live chat and we will provide you with a status update.

  • How do I modify my account and/or my order?

    Once your account is created, you can login any time to edit your information or change your password. You can add/change address in your address book, change your account information and change your password any time. If you have already placed an order, you will need to contact us to change the information on that order. Changing the information on the account will not change the order information.

  • How do I purchase my custom portrait?

    The ordering process is broken down into a few simple steps. If you already have an account, you can log into your account and place order order with your already saved information. Otherwise, you will be prompted to create one at checkout.

    1. Choose your style
    2. Select your options (from layout, size, material and framing, and design options)
    3. Add your options to your cart and proceed to checkout
    4. Include any color or artistic comments during checkout and complete your order
    5. Send us your photos by uploading to your order, emailing them or mailing them to us.

    If you don't have an email address, no problem! Just contact us at 1.877.728.9278 and we can discuss your options.

  • Can I order a copy of a design I already have?

    If you already have a design, you can order a copy of that design on the size, material and framing options of your choice. Just check out our copies product page or contact us.

Gift Certificates

  • How can I order a Gift Certificate?

    Get an AllPopArt Gift Card and we will FedEx an official credit card look a-like gift card to be redeemed online for its face value, which runs from $50 to $1000.

    We will also include a personal note from you to the recepient. If you are short on time, or if you don't want to splurge for rush shipping, we will email you within hours our one of a kind PDF Email Gift Card, which looks just like the real one.

    (AllPopArt gift cards are not refundable/redeemable for cash).

  • Do Gift Cards and Certificates expire?

    The AllPopArt Gift Card never expires. You can use it whenever you want or give it as a gift.

Colors, Layout and Special Requests

  • Can I select my own colors for my artwork?

    It's your art, your way™! You can certainly tell us which colors you want us to use. The choice is yours. Select from any of the popular combinations in our site or give us your own.

    Click here to see the popular schemes for the Warhol style

  • Where do I select my color options?

    During checkout and when uploading your photo, there are comment sections where we encourage you to enter any color preference or artistic comments you would like for us to know when creating your portrait.

    Feel free to email or call us with these comments as well. You can email your requests to info@allpopart.com or call 1.877.728.928.

  • What if I am not sure about the colors?

    If you are not sure about the colors, don't worry. Our artists can select which ones to use on your design and you'll be able to preview and change the colors before production (at no extra cost).

  • Do you offer a color-matching service?

    Yes. You can even send us a photo of the room where you plan to hang it or even samples of the wall paint or upholstery fabric, so we can match the colors (our exact color matching service is provided for a small additional fee).

  • What backgrounds are available?

    Many of our design styles offer the option of selecting a unique background.

    Click here to see background options

    If you see another background on the website in our galleries, just let us know and we can apply that to your order. You can also have us create your own background. There will be an additional design fee for this, based on the style you select.

  • Can I order a custom size?

    Sure! Our production process is located in-house and our professional production team will be happy to create your artwork in any custom size you may need. Just email us at info@allpopart.com with the size and framing or mounting option you prefer. Within one business day we will contact you with a quote and help you place your custom order.

  • Can I customize the text if the artwork has any?

    Yes. When we say "personalized portraits" we mean it! You can decide if you want to include any text on the artwork or leave it without it. You can also tell us exactly what text to use, how many text bubbles to include and who will be saying it. We will add text to your artwork even if the style you selected usually doesn't include any text. You are always in complete control of your portrait.

  • I have a custom design or request, can you do it?

    Is there anything you were thinking about and is not available in the formats that we offer? Don't worry, that's ok. We have tried to limit the available options so it would be easier for you to order, but we are open to ALL proposals out there: ask us for custom designs, sizes, layout and anything else you may need. Just drop us an email to info@allpopart.com . Within one business day we will contact you with a quote.

Returns and Guarantee

  • What is your complete satisfaction guarantee and return policy?

    100% Satisfaction: If you are not 100% happy with the final portrait you receive, just contact us within 7 days of receipt and return the portrait to us, in its original packaging and we will either redo it at no additional charge (using the same design) or refund your money back. No questions asked. It is that simple.

    Design Promise: Your photo(s) will be reviewed by our team to ensure that our artists will be able to use them to create your one-of-a-kind portrait. The art proof is created within 3-5 business days from receipt of your photo and shown to you for your approval. Revisions, which take an additional 1-2 business days, are unlimited and free and your artwork will only be sent too production when you approval.

    Please note for our Pet-Glo® customers: as always, you will be shown a proof for your review before proceeding with the final portrait. Due to the intricacy of the Pet-GloTM design, we are only able to make limited changes to the subject once the design is created. We are able to make as changes as your request to the background colors. Please feel free to submit artistic and color preference comments during the order process so we can use them as a reference in your design:

    Order Process: We will not complete your portrait until you give us the go ahead. If you wish to submit a different photo for your order or change the style, a new design fee will apply. Please keep in mind that each design is hand-illustrated by an actual artist and takes long hours and attention to detail to complete. If you are not happy with your design, you may cancel your order and we will issue a store credit that can be used for a redesign or any other product in our site (gift cards excluded)

  • What if my order is damaged during shipping?

    If your order is damaged in transit, please keep the packaging and its contents and contact us immediately. We will ship a new package to you at no charge and have the courier company pick-up the damaged order. If the package is lost during transit, we will ship a new product to you immediately.

  • What is your payment policy?

    When you check out through our secure network, your credit card will not be charged for the full amount right away. It will only be charged for the design fee, which is specified in our product pages and also upon checkout. The remaining balance will be charged only when you approve your design.

    We encourage you to read testimonials from current and previous customers as well as visit our Artwork Gallery of just shipped products. We are sure you will find our portraits to be the best available.

    We thank you for choosing AllPopArt and we are looking forward to working on your portraits and answering any questions or requests you might have.

    *AllPopArt reserves the right to deny returns/store-credits to customers with excessive return history.

Shipping and Tracking

  • What are the shipping costs?

    AllPopArt is happy to be able to offer free shipping to every order that will delivered within in the Continental US. Additionally, we offer rush options for expedited delivery. Read more about our rush options here.

  • How long does it take to ship?

    From the day we receive your photo and it is approved to be put in process it'll take approximately 10-14 business days to complete the entire order. (Please keep in mind that Holiday orders and requests for design changes are subject to extended delivery times). If you need to place a rush order, please see the section below.

    Within 3-5 business days of receiving your photo/s we will e-mail you a proof for your approval or modifications. We will not complete your portrait until you give us the go ahead. Your satisfaction is our number one guarantee.

    After we receive your approval your portrait will ship in approximately 1-2 business days. You will be notified by email once it ships and you will receive a tracking number.

    The duration of the process also depends on how quickly you reply to the proof, and how many color modifications you request (color changes will take 1-2 business day to complete).

    These are the average shipping times in the US:
    East Coast: 1-3 days
    Central US: 2-4 days
    West Coast: 4-5 days

  • What shipping options do you offer?

    We use FedEx in continental US and USPS for anywhere else.

    During the checkout process, you will be able to select from three available delivery methods. *Please note the delivery date for the standard shipping is an approximation date only. Selecting "Expedite" or "Super Rush" shipping will guarantee that the order will arrive on or before the selected date as long as you upload or email your photo(s) right after placing your order. In the event that your order is delivered after the promised delivery date, we will refund you the difference between the shipping options. Rest assured that we will do our best to deliver your portrait on time.

    If you need to receive the order any sooner than the available dates during checkout, you may contact us for additional rush options. Contact us at 1.877.728.9278 and let us know the exact date and we will provide you with the available options and cost. Some portraits can be done is as fast as 2 business days.

  • Can I rush my order?

    Some of our portraits can be done in as fast as 2 business days. You can see the different expedited and rush dates and prices when you add a product to your cart. Alternatively, you can call us at 1-877-728-9278 or email us with your requested date of delivery and we will get back to you with the specific cost and delivery options.

  • Do you ship internationally?

    Yes, we do! We ship almost everywhere in the world! Click here to see the international options and fees.

  • What are the international shipping fees?

    Please see our approximate international shipping rates below. Once you place your order or after you contact us with your delivery address, we will give you an accurate shipping rate. WE can also arrange to change shipping costs directly to your courier account. Please note that the recipient is responsible for any custom, duty and/or brokerage fees associated with the shipment of you package. Custom policies vary widely from country to country; we have no control over these charges and cannot predict what they might be. If these charges are not collected at time of delivery, we reserve the right to reimburse the collector directly and charge the fees to your account.

    Average international shipping fees:

    These rates are approximate. For information about accurate rates and larger sizes, please contact us with your full address, product size and framing options and we will email you with the exact shipping fees.

    Most international orders are shipped via the US Post Office Priority Mail unless specifically requested otherwise. Delivery date and transit time may vary according to the country's customs policy, therefore we cannot guarantee delivery times for international shipments unless shipped with FedEx for an additional fee. Please note that all shipments are fully insured and we will ship a new package/portrait in the event of a loss or damage during shipment.

  • How is my portrait packed for shipping?

    It is our goal to have your portrait delivered in perfect condition. Our professionally trained production team packs each portrait carefully to ensure safe arrival: Each portrait is wrapped with a layer of shrink-wrap that protects the surface, and then it is wrapped with a thick layer of heavy-duty bubble wrap. We firmly secure your portrait in a sturdy, double layered, corrugated cardboard box to guarantee a safe arrival to its new home. Our packages travel all over the world and our team of experts will make sure that your portrait is as secured as can be.

  • Do you ship to P.O. Boxes?

    Shipping to PO boxes is available for an additional fee. Shipping to PO boxes is only available via USPS and we will always do our best to get you the lowest shipping rates possible. We totally understand if you want to keep the location of your fortress or lair top secret.

  • Do I have to sign for my package?

    AllPopARt ships with FedEx, USPS or any other delivery insured courier. In most cases, you will not have to sign to receive your order: if the courier feels that the delivery address is secure they will leave the package at your door. However, if you wish to have your package delivered after a certain date or request to have the package signed for we will try to accommodate your request.

  • Can I ship to a third party? Can I include a gift note?

    Of course! Our portraits make wonderful surprise gifts and are always received with a great response. You can select the recipient's delivery address when placing your order and even ask us to include a personalized note with the package. If you already placed your order and need to change the shipping address or add a gift note please contact us with the information.

Security and Privacy Policy

  • Is your website safe and secure?

    Absolutely! At AllPopArt headquarters we utilize a secure server in all the transactions that hold sensitive information. A secure server guarantees the privacy of data transmitted through the Internet, including credit card information, through a SSL protocol that encrypts the information.

  • What is your Privacy Policy?

    All the information gathered through our secure server will be used solely to process your orders. We can as well contact you for future offers and services we might provide, as long as you authorize us to do so.

    AllPopArt guarantees not to share any information provided to us in the registration process to any third party company. If you wish to be deleted from our database, please send us an email to info@allpopart.com

  • Use of photography and artwork

    By submitting your photo's to AllPopArt you grant AllPopArt with permission to use any designs or original photo's in company related marketing materials. If you do not wish that we use your photo or design in any marketing materials, please email to us and we will honor your request. You may not use any work or any content owned by someone else without the written permission of the owner of such content. You are solely responsible for any copyright violations that may incur as a result of using our services.

  • Access to your preferences and account information

    Once your account is created you can login at any time to edit your information or change your password. If you already placed an order and need to change the delivery address or any other information please contact us and we will make sure that the new information is updated on your order as well.